DAX Copilot

Nuance DAX™ Copilot is an AI assistant for automated clinical documentation.

The voice-enabled DAX Copilot AI assistant relieves clinicians from administrative burdens by automatically documenting patient encounters in seconds. DAX Copilot is a subscription product that is licensed per user.

What is DAX short for? Dragon® Ambient eXperience (DAX™)
So, the full formal product name is Nuance® Dragon® Ambient eXperience (DAX™) Copilot.

Note: Nuance is a subsidiary of Microsoft.

DAX Copilot is a voice-enabled solution that automatically documents patient encounters accurately and efficiently at the point of care in seconds, saving them time. DAX improves clinician satisfaction, patient experiences, operational efficiencies, and financial outcomes. It can be used in office and telehealth settings, in all ambulatory specialties including primary and urgent care. This cloud-based app securely captures multi-party patient visit conversations with conversational, ambient and generative AI and automatically converts them into specialty-specific, structured clinical summaries. DAX is transforming healthcare with clinical documentation that writes itself.

What would you like to do?
Ready to order or want to test drive DAX™ Copilot?

To order or test drive the DAX Copilot product or with any questions, CONTACT US

Looking for Dragon® Medical One information? For information about the powerhouse medical dictation product, Dragon® Medical One, which is a foundational product for DAX Copilot, go to our Dragon® Medical One page.

OR, Keep reading for more about DAX™ Copilot!

DAX Copilot is an AI-assistant for automated clinical documentation that:

Listens to your conversations and transcribes them in real time.
Extracts the relevant clinical information and documents it.
Generates the draft patient note in seconds for the provider's review, editing and signature.
Integrates with the Dragon

See screenshots showing the DAX Copilot workflow below.

Learn more and see DAX Copilot in action in this video:

DAX Copilot goes farther than producing AI notes. DAX Copilot also includes a generative AI chat interface that is usable in the mobile or desktop app. It allows clinicians to use natural language to edit, customize, and query the transcript and clinical summary generated by DAX Copilot.

With a single click, DAX Copilot can:

Transform clinical conversations into additional outputs such as referral letters and after visit summaries.
Summarize encounters and evidence.
Suggest improvements to encounter recordings.
Customize notes with style and formatting preferences and adjust pronouns.
Integrate with the award-winning Dragon® Medical One allowing the clinician to use Dragon® Medical One to add to or revise the draft note.

See picture below showing some of the Copilot AI features in DAX Copilot. Click the Copilot logo to see these features.

Why DAX Copilot?

DAX Copilot combines proven AI and Large Language Models (LLMs) and is backed by Microsoft's scale, strength and security. The award-winning AI is built on a rich clinical data set anchored in more than 1Billion + minutes of medical dictation annually and 15Million+ ambient encounters.

DAX Copilot is from Nuance, a subsidiary of Microsoft. Together, they have the experience and expertise clinicians need and can rely on when they choose a clinical documentation automation.

Technology leadership:

Microsoft+Nuance are the pioneers of this technology, and theirAI is a differentiator.
Microsoft+Nuance uses proprietary conversational and ambient AI and couples it with generative AI—not something others can match.
Underpinning DAX Copilot is Microsoft’s approach to responsible AI. It’s a layered approach for generative models, guided by Microsoft’s Responsible AI principles of fairness, reliability and safety, privacy and security, inclusiveness, transparency, and accountability. We are putting those principles into practice across the company and empowering teams with a clear framework for how to develop and deploy AI systems responsibly. This is yet another unique differentiator that is part of the Microsoft AI approach.
Microsoft+Nuance AI is trained on over 1Billion+ minutes of medical dictation annually. Microsoft+Nuance has over 200 AI researchers and scientists and has conducted over 10Million ambient encounters and annotated notes. And, as Nuance is part of Microsoft, the Dragon Medical One and DAX Copilot products are in a unique position to benefit from unparalleled access and collaboration on the newest and latest advancements in generative AI.
Microsoft+Nuance created and defined the ambient clinical intelligence category and were the first to launch this technology several years ago. They apply the latest advancements, which are innovating rapidly, on a regular monthly cadence.
Microsoft+Nuance has over 200 R&D professionals dedicated to DAX.

Unmatched experience:

Microsoft+Nuance is the market leader and has been in the healthcare business for over two decades partnering with customers to produce desired outcomes. They are here for the long haul.
DAX Copilot is an award-winning solution that received an “A” for improving clinician experience in KLAS’s Emerging Technology Report.
Microsoft+Nuance has a very close relationships with relevant partners for joint collaboration and technology.
They are a top-tier partner with leading EHRs such as Epic.

Built for accuracy, privacy, safety and scale:

DAX Copilot provides a single platform from one vendor designed to meet your needs today and in the future.
All of this is runs on Microsoft Azure, the most trusted and comprehensive cloud for AI.
95% of Fortune 500 companies rely on it every minute of every day. Microsoft continues to make large investments, to the tune of $15B, in its infrastructure that supports large AI language models.
The purpose-built AI infrastructure is designed to optimally handle everything from complex deep learning workloads like large language models, to training and inference, making AI more accessible to organizations of all sizes.
Security, privacy protections and compliance surround this entire stack with a multilayered security approach and one of the largest compliance certification portfolios in the industry. Microsoft has committed to investing $20 billion in cybersecurity over the next five years and has over 8,500 security and threat intelligence experts across 77 countries, and it’s HITRUST certified.
Microsoft+Nuance has a comprehensive team of partner experts that work with you to achieve results.

Clinicians who choose DAX Copilot will get all this from one vendor, on one platform – trusted, proven, scalable innovation.

Sources:

1B+ minutes of medical dictation annually1 –based on data from our Dragon Medical One customers
10M+ unique ambient encounters2 - Based on cumulative count of ambient encounters recorded and processed using DAX as of June 2023.

Frequently asked questions?

What about upgrades and product “maintenance”?

Maintenance for this product is included in the monthly fee.
Maintenance includes technical support + no-charge upgrades to any new version released.

Who can buy?

Available to sites with 49 and fewer physicians. (This number does not include mid-levels such as Physician Assistants, Nurse Practitioners, Therapists, etc. – only physicians.)

If your site has 50+ physicians, please contact us and we will get the appropriate Nuance representative to contact you.

How Licensed and How many PCs?

Licensed to be used by one dictator.
Can be loaded on unlimited PCs for the licensed dictator (may require more installation services if complex environment)

Is internet connection required while dictating?

This product requires access to the internet for all usage – all audio is passed to the internet for processing and returned as text.

What microphone do I use? Do I use an app on my SmartPhone as an input device?

You will use the PowerMic Mobile smartphone app as your input device.
Once you have your DAX Copilot subscription, you will able to click on a DAX Copilot button to access the product.

PC/System Requirements?

Dragon Medical One Version 2023.3 or later
YOUR SMARTPHONE:

iPhone 11 or higher with iOS 16
Can use inexpensive unlocked iPhone - Can use wi-fi connection - no voice carrier subscription required.
Android - NOT supported right now but on roadmap

YOUR PC:
To run DAX Copilot on your PC, you need the same system requirements as Dragon® Medical One, which requires a small-footprint application be loaded on your Microsoft Windows-based PC.

Processor (CPU) - Minimum 1.7GHz, Recommended 2.8GHz
Memory (RAM) - Minimum 512MB, Recommended 2 GB
Operating System

64-bit: Windows 8.1, Windows 10, Windows 11...with latest service packs installed.
64-bit server: Windows Server 2012 R2, Windows Server 2016, Windows Server 2019...with latest service packs installed.
32-bit: Windows 8.1 and Windows 10...with latest service packs installed

Microsoft .NET Framework - 4.7.2 (or higher)
Support for virtualized environments from Citrix, VMware, Microsoft and more -- contact us!.
Support for thin client under IGEL and Fujitsu Futro with operating system eLux -- contact us!

If you have a Mac, you can only use this product through a Windows Virtual Environment.

Data Transmission/Security?

Audio is delivered via your internet connection using secure, HIPAA-compliant methods and speech recognition is performed in the "cloud" on a secure Nuance server.

What would you like to do?
Would you like to see a demo?
Want to test drive DAX™ Copilot?
Ready to order?